Legal
Privacy policy
Last updated: November 9, 2026
Nova Nexus respects your privacy. This page explains what we collect through this website and how we use it.
Who is responsible
Nova Nexus operates this website. For privacy questions or requests, contact novanexusinfo@gmail.com. This policy covers information collected through this site and the services used to handle your inquiry or newsletter subscription.
Information you provide
Contact forms collect your name, email, and message, plus any company, website or social profile, service choice, or timeline you choose to provide. Newsletter signup collects your email address. If you choose to book through Calendly, that provider processes the booking details you submit. Please do not send passwords, payment-card numbers, or sensitive personal information through these forms.
Why we use information
We use inquiry details to respond, discuss requested services, prepare estimates, and keep communication records. We use newsletter details to send The Nexus Brief when you subscribe. Sending a contact inquiry does not sign you up for marketing. Where a legal basis is required, we rely on your requested pre-contract steps, our legitimate interests in responding and operating the site, legal recordkeeping duties, and consent for optional analytics and newsletter marketing as applicable.
Providers and disclosures
Our hosting provider Vercel processes website requests and technical logs. Resend delivers contact inquiries to our inbox; HubSpot may store inquiry and subscription records when connected. EmailOctopus manages The Nexus Brief. Calendly handles bookings you choose to open. Google Analytics and PostHog receive limited usage events only if you allow optional analytics. We may also use email and project tools to respond and carry out requested services. We may disclose information where legally required or necessary to protect rights and prevent abuse. We do not sell personal information or use this site for targeted advertising.
Cookies, storage, and optional analytics
Optional analytics are off until you allow them through Privacy choices in the footer. Google Analytics measures page visits and may set analytics cookies. PostHog measures page visits and successful contact submissions using memory storage. We do not record sessions or send form contents to analytics providers. We remove query strings and fragments from page URLs sent to analytics providers. Your privacy choice is stored locally for up to 180 days; newsletter dismissal/subscription and motion preferences are stored locally until you clear them. Hosting security and third-party services may use their own necessary technologies.
Your privacy choices
Use Privacy choices in the footer to allow or reject optional analytics at any time. Rejection stops future analytics events; it cannot retract an event already transmitted. Global Privacy Control and Do Not Track keep optional analytics off. You can clear this site’s storage in your browser. Booking and video services connect only after you choose to load them and are governed by their own policies. Unsubscribe from The Nexus Brief using the link in each email, or contact us directly.
Retention and security
We retain inquiry and project records for as long as needed to respond, provide agreed services, meet recordkeeping obligations, and resolve disputes. Newsletter records remain while you are subscribed; limited suppression information may be retained to honor an unsubscribe request. We use HTTPS and limit access to operational information, but no transmission or storage system is guaranteed to be completely secure.
Access, correction, and deletion
Email us to request access to, correction of, or deletion of information you provided. Depending on your location and applicable law, you may also have rights to portability, restriction, objection, withdrawal of consent, or a complaint to your privacy regulator. We may need to verify your request and retain information where law requires it. We will not discriminate against you for exercising applicable privacy rights.
International processing and children
Our providers may process information in the United States and other countries where they operate. Where legally required, applicable transfer safeguards must be used. This site is intended for business inquiries and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can address it.
Policy changes
We will post updates on this page and change the date below. Material changes will be communicated as required by applicable law. This notice describes the website’s current practices; separate project agreements may provide additional information about client work.